Resume of Revaz Eristavi

  • Owner at Corfu Artists.
  • Hotel Management professional,
  • Leisure and Events Manager

Skills

  • 23 years of experience in catering and management
  • Fluent in hotel management such as team leading, event organization, guest services, public relation, front office and leisure activities.
  • Strong analytic skills and the ability to develop innovative tactics to resolve problems.
  • Positive approach to employee relations and guest complaints.
  • Remarkable ability to ensure proper selection, training, motivation and counseling of all employees.
  • Good IT knowledge. (Fidelio, Protel, PeopleSoft, Opera, SISCO, Microsoft Office, Operating systems.)

Education

  • 2013 – Management Certificate in Business by Robert Gordon University Aberdeen.
  • 2009 – E-Learning Training “Management Skills for Hotel industry”
  • 2006 – E-Learning Training for Fidelio, Database Management, SISCO and Oracle.
  • 2002 – Graduate in Berlitz for Languages and Public Relation
  • 2001 – National Academy of Art and Theater
  • 1999 – Conservatory of Georgia “certification – Master of Arts”
  • 1998 – 1st Gymnasium school of Tbilisi

Spoken Languages

  • Spoken, Written and read “Fluent Knowledge”
    English, German, Russian, Georgian and Turkish.
  • Spoken and Read “Good Knowledge”
    French,
  • Spoken “Basic knowledge”
    Greek.

Professional Experience

Area Manager at Grecotel S.A – Greece Corfu | 2016 – Present

  • Develope a strategic planning for the season and upcoming years.
  • Preparation and training of hotel leisure personel
  • Recruit and monitor relevant staff for their specific operations
  • Deal with customer queries and complaints
  • Reporting to General Manager
  • Maintain and improve statistical records

Corfu Artists Founder and Managing Director. | 2013 – Present

  • Organize events on customer requests
  • Record, Production and labeling services
  • Accounting services for the local Artists.

Entertainment Team Trainer Grecotel S.A | 2012 – Present

  • Organize seminars and develop training programs
  • Strategic planning for future development of the Entertainment Department

Entertainment Manager Grecotel Daphnila – Greece Corfu  2010

  • Management Collaboration with other hotel departments
  • Organize daily and night events, events for kids and other activities
  • Recruit and monitor relevant staff for their specific operations
  • Deal with customer queries and complaints
  • Reporting to General Manager
  • Maintain and improve statistical record

Entertainment Manager Kalimera Kriti Hotel – Greece Crete 2007 – 2009

  • Managing and training Guest Relations, Leisure department and information center.
  • Employ and train over 20 hotel representatives
  • Organize daily and night events, events for kids and other activities
  • Recruit and monitor relevant staff for their specific operations
  • Deal with customer queries and complaints
  • Reporting to General Manager
  • Maintain and improve statistical records
  • Guest satisfaction increased from 45% to 96% for the season 2007 with100% in July and August.

Department Manager Cephalonia Palace Hotel – Greece  2005 – 2006

  • Managing the entertainment department, public relations and night shift.
  • Employing and training over 20 representatives, including guest relation and sometimes front office.
  • Organizing daily and night events, kids club and other activities.
  • Recruit and monitor relevant staff for their specific operations.
  • Deal with customer queries and complaints.
  • Planning and realizing new projects
  • Reporting to General Manager

Entertainment Manager Asteria Club and Hotels – Turkey  1998 – 2004

  • Managing the entertainment department
  • Trained over 150 hotel representatives during 5 seasons
  • Organizing daily and night events, kids club and other activities
  • Ensure events and conferences run without interruption
  • Supervise the supplies and furnishings
  • Planning and realizing new projects
  • Reporting to General Manager

Hotel Representative Club Robinson Lykia World – Turkey  1996 – 1998

  • Organizing daily sport activities
  • Participating in night shows and events
  • Providing guidance and information to the guests about the hotel and social events

Entertainment Manager assistant Turquoise Hotel – Turkey  2001 – 2002

  • Starting as responsible of Kids Club and achieving department manager assistant’s position
  • Award Employee of the month organized under ISO9001 HQMS.
  • Manage the weekly program (daily, night and kids Entertainment)
  • Recruit and monitor relevant staff for their specific operations.
  • Plan work schedules as per requirement.

Student representative Turtel Sorgun and Turtel Side – Turkey  1992 – 1995

  • Organize activities for kids
  • Participate in the night shows and events

Awards

Department Manager
Year 2006 Cephalonia Palace Hotel Greece.

Employee of the Month
August 2001 Turquoise hotel Turkey | ISO 9001 HQMS

Employee of the Month
June 1997 Club Lykia World Turkey